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A .gov website belongs to an official government organization in the United States.

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Internal Revenue Service (IRS)

Login.gov is for secure sign in only. Your Login.gov account grants you access to IRS web applications that use our service.

Your Login.gov account does not have any information about your taxes or other IRS services. Our program can assist with questions related to creating a Login.gov account, signing in, multi-factor authentication or passwords.

Please contact the IRS directly if you have questions by visiting Let us help you | Internal Revenue Service.

Please do not share sensitive data such as address, phone number, SSN or other identifying information when contacting Login.gov.

IRS error codes

Below is a list of common IRS error codes you may encounter when using Login.gov and suggested next steps:

Error Code Next Steps
5001 Try signing in to your Login.gov account again. If you have trouble, visit Trouble signing in?
6000 A security condition is preventing you from accessing this IRS online service. You won’t be able to use this online service at this time. Select Let us help you to find other options for completing your transaction.
6001 The name on your credential doesn’t match what the Social Security Administration has on file. You may need to update your name on your credentials used to access IRS online services.
6101 If this error persists, you verified your identity without using a Social Security number (SSN). The IRS currently requires this to access online services.
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