Verify your phone number
You need to provide a U.S. based phone number to successfully complete identity verification. This phone number should be your primary number or the number that you use most often. We will attempt to match the phone number with records.
If you cannot complete this step, click on “Verify your address by mail instead.” You will have to wait to receive a letter in the mail and then follow the instructions to enter the code.
What if I have a prepaid account and cell phone?
Prepaid phones can be used for identity verification. However, some prepaid phone numbers contain risk factors that might cause you to fail identity verification.
Do I need a landline?
You do not need a landline. You can use a cell phone number for this step.
Can I use my work phone number?
You can use a work phone number if it is your primary phone number. We will attempt to match the phone number to your other public records.
What if I use a Google voice or similar VOIP (Voice Over Internet Protocol) number?
You cannot use a VOIP number for identity verification at this time.
Can I use a premium rate or toll number?
You cannot use a premium rate (toll) number.