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Below are the steps to becoming a partner with and an overview of the Interagency Agreement (IAA) process. During the process, we provide a free sandbox environment to create test integrations between and your applications. Anybody with an email address ending in .gov or .mil can create an account in the sandbox environment. If you are a government contractor, ask your agency partner to help you gain access.

Steps to partnership

  1. Introductions and determine compatibility

    During the introduction call, an account manager will walk through services and answer any questions that you have. This step will determine if is a good fit for your agency.

    Contact an account manager to get started
  2. Estimate usage and test integrations

    During onboarding, an account manager will work with your agency to estimate usage and provide a cost estimator. Once you’ve created your application and implemented an identity protocol, you can register it in the test environment dashboard and start testing. We advise at least two to three weeks for your team to test and integrate with Learn more about the sandbox environment

  3. Establish an Interagency Agreement (IAA) is a cost-recoverable federal service, which means we must, by law, charge other agencies for our work. Our partnership and financial engagement will be governed by an Interagency Agreement (IAA). An IAA is a contract between government agencies. For, these are contracts we have with other agencies that let them use as partners. Learn more about the IAA process below

  4. Launch integration

    Once testing is complete and the IAA has been executed, aims to launch your integration within two weeks. We recommend a grace period between deployment and implementation on your site.

Social Security Administration

“The SSA UXG team appreciates the willingness of the team to listen to our goals, concerns, and questions, then work with us to identify a path forward that will benefit the customers (end users) of SSA and other federal agencies. The team’s flexibility and willingness to hear our suggestions is very much appreciated. We enjoy brainstorming together and sharing research findings as we try to help each other move forward.”

Elizabeth Hanst
Former Technology Lead User Experience Specialist
Social Security Administration

Interagency Agreement (IAA) process

Tips for completing the IAA process:

  • Secure a federal Authority To Operate (ATO)
  • Have approved funding access based on the cost estimator
  • Ensure your technical team has capacity for integration or plan to hire a team

The above suggestions may help keep your agency on track for creating the IAA and receiving proper approvals, and launching your integration with

  1. IAA request form

    Partner agency provides funding and other relevant information through the IAA form.

  2. IAA creation

    The Technology Transformation Services (TTS) creates the IAA, performs a review with the General Services Administration (GSA) counsel, and returns the IAA to the partner agency ready for signatures.

  3. Partner approval

    Partner reviews, agrees, and routes the IAA for signatures to return to TTS.

  4. GSA approval

    GSA approves and finalizes the IAA and returns to partner agency.