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How to verify your identity

Some government applications require identity verification. This additional layer of security requires you to prove you are you - and not someone pretending to be you.

You will need to verify your identity and secure your account.

Requirements for identity verification

  1. Your State-Issued ID. You can upload a photo by phone or by computer. Don’t have a state issued ID?
  2. A phone or computer with a camera to take a photo of yourself (not always required)
  3. Social Security Number
  4. A phone number on a phone plan that is in your name.
    • If you do not have a phone plan that is in your name, we can send you the verification code by mail which takes approximately 3-5 days.

If you are missing any of this information, please contact the government agency you are trying to access.

Our privacy and security standards

Login.gov is a secure, government website that adheres to the highest standards in data protection. Most of the data you submit is not stored. Learn how we verify your identity and the privacy and security measures we take to keep your information safe.

Steps for identity verification and securing your account

  1. On the “We need to verify your identity” page, read the requirements and, if you agree, check the box next to the Login.gov consent statement.
    • Click “Continue”
  2. Next, upload your State-Issued ID.
    • Note: If you began the identity verification process on your computer, you have the option to switch and use your phone to upload images.

    Continue by computer and upload images

    • Upload an image of the FRONT of your state-issued ID by clicking on “Choose File.”
      • Select the file from your computer
    • Upload an image of the BACK of your state-issued ID by clicking on “Choose File.”
      • Select the file from your computer
      • Click continue

    Switch from computer to phone to upload images

    • Enter your phone number.
      • Choose a phone number where you can receive SMS/Text messages and click “Continue.”
    • Click on the link sent to your phone.
    • You will see options to either “take a photo” or “upload a photo.”
      • Upload an image of the FRONT of your ID from your phone’s photo gallery or take an image of the front of your ID
      • Upload an image of the BACK of your ID from your phone’s photo gallery or take an image of the back of your ID
    • Return to computer to complete the process

    Continue by phone and upload images

    • You will see a screen with ‘front’ and ‘back’ in large squares and an option to either “take a photo” or “upload a photo.”
      • Upload an image of the FRONT of your ID from your phone’s photo gallery or take an image of the front of your ID
      • Upload an image of the BACK of your ID from your phone’s photo gallery or take an image of the back of your ID
    • Click “Continue”
  3. For some applications, you may be asked to take a photo of yourself. If the “Take a Photo of Yourself” screen appears, follow the guidelines to take a photo of yourself using either your computer, switching from your computer to phone, or only using your phone.
    • Once you have an acceptable photo, Click “Submit”
    • Your images will process and if accepted, an acceptance message will appear and you can continue the process.
    • If rejected, please review the error message and resubmit your photo.
  4. Enter your social security number and click “Continue”
  5. Verify the information you have submitted so far is correct and click “Continue”
  6. Enter a phone number with your name on the plan. This is the last step for identity verification.
    • If you do not have a phone plan with your name on it or a U.S. phone number, click on “Get a code via mail instead.” You will have to wait to receive a letter in the mail and then follow the instructions to enter the code.
  7. Once your identity is verified, you need to encrypt your account. Re-enter your Login.gov password. Click “Continue”
  8. Take note of your personal key and keep it safe. You’ll need to enter your personal key immediately on the next page. Click “Continue”

Once the process is complete, click “Agree and Continue” to be redirected back to your Login.gov account page or the agency you are trying to access.

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